At SILKBREEZE CURTAINS LLC (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when you visit our website silkbreezecurtains.com.

By using our website, you agree to the practices described below. If you do not agree, please do not use the site.

1. Information We Collect

We may collect the following information when you interact with our website:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
  • Order Information: Product selections, customization details (e.g., curtain dimensions or fabric choices), and order history.
  • Technical Data: IP address, browser type, device information, and pages visited.
  • Communication Data: Any messages or inquiries you send to us.

2. How We Use Your Information

We use your data for the following purposes:

  • To process and fulfill your orders;
  • To communicate order status, updates, or customer service messages;
  • To personalize your shopping experience;
  • To improve our website and services;
  • To send promotional offers (only with your consent);
  • To comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information. We may share your information with third parties only in the following situations:

  • Service Providers: Such as shipping carriers, payment processors, and website hosting services;
  • Legal Requirements: When required to comply with law enforcement or legal proceedings;
  • Business Transfers: In case of a merger, acquisition, or sale of our business.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and analyze site usage. You can control cookie settings through your browser preferences.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you;
  • Request corrections or deletion of your data;
  • Object to the processing of your personal data;
  • Withdraw your consent at any time for marketing communications.

To exercise these rights, contact us at [email protected].